Purolator Carrier Outage

Incident Report for EasyPost

Resolved

This incident has been resolved

Posted Nov 05, 2025 - 12:13 PST

Monitoring

EasyPost has observed that the majority of requests to Purolator’s E-Ship Web Services API are now completing successfully. Service availability appears to be recovering.

We will continue to monitor performance and provide updates if any further issues arise.

Posted Nov 05, 2025 - 10:35 PST

Investigating

Purolator has informed EasyPost that their E-Ship Web Services API is currently experiencing an outage and is temporarily unavailable. As a result, users may be unable to access or utilize Purolator services through EasyPost until the issue is resolved.

Our team is actively monitoring the situation and will provide updates as new information becomes available.

Posted Nov 05, 2025 - 09:59 PST

This incident affected: Carriers (Purolator).